Marijuana Jobs – Budtender for a Medical Marijuana Dispensary
This is the first part in a series of posts we will be doing on jobs in the medical marijuana industry. The first job we chose to do was the budtender position. This job has been getting a lot of attention as more and more states pass medical marijuana laws. There are even classes you can take on becoming a budtender. We just wanted to highlight what the top job skills are for being a budtender on this post.
1) Customer service skills
2) Knowledge of the medicine and laws
3) Being computer literate
This job has an important role in a medical marijuana dispensary. This is because the budtender is the one who interacts with the patients the most. They can easily make or break a sale in a dispensary. Just look at some the dispensary review sites online. You can see that patients readily admit that if they do not like the staff, they are unlikely to be a repeat patient (unless of course there are some really good freebies).
The number one skill for a budtender to have is customer service skills. Being able to connect and build relationships with patients is a must. Spend time with each patient and listen to what they are saying. If you can do this well you will have the easiest job in the world, because they will tell you what they want. This might seem simple, but you might be surprised how often this is overlooked.
The second most important skill would be knowledge of the medicine as well as any other products like edibles. As a budtender you should be able to explain the affects of a sativa, an indica, or a hybrid and how each one can reduce a patient’s symptoms for different ailments.
Many skilled budtenders spend time researching the linage of the strains as well as any new strains that are coming to the market. This is not different than any other trade. Always stay up to date on your craft! Subscribe to cannabis magazines, read books, and join forums to broaden your knowledge base.
It is also extremely important to be knowledgeable about your state and local laws pertaining to medical marijuana. This can prevent you or your dispensary from getting into any legal trouble.
The third skill would be being computer literate. This includes being able to learn new software, knowing how to use POS (point of sale) equipment and knowledge of social networking sites. Many dispensaries use industry specific software. Being computer literate will help cut down on the learning curve. Just like most places today the cash registers are computers, although these are extremely easy to learn how to use. Do not be surprised if a dispensary might ask to see your social networking profiles. A lot of dispensaries have found that it is easy to connect with and promote themselves to current and prospective patients through social media. I am sure everyone has seen a dispensary running a special or two that they only advertised online! Having experience with social media is looked upon favorably.
Other things that can help you land a job as a budtender are being flexible in your schedule, having a good personality, and networking yourself. Never underestimate the small things!
We hoped this was helpful to some of you. If you feel there is something that should be added please leave a comment.
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